Our services: what you need to know

How 2wish Can Support You

At 2wish, we provide immediate and ongoing support to those affected by the sudden and unexpected death of a child or young person aged 25 and under. This includes:

Parents, siblings, grandparents, partners, and extended family
Friends, witnesses
Professionals such as healthcare workers, emergency services, and educators who may be impacted through their work
Anyone else who may be affected

Our support is free, confidential, and tailored to each individual’s needs.

We offer a range of services to support those affected by the sudden loss of a child or young person:

Immediate Support

Memory boxes containing:
- Inkless hand and footprint kits
- Organza bags for locks of hair
- Two Gorgeous George elephants
- Candle and forget-me-not seeds
- And more thoughtful items to help preserve memories
Bereavement rooms in hospitals, providing a safe, private space for families
Rapid response to need from our Immediate Support Coordinators
Signposting to relevant services
Regular in person support sessions within the communities we serve

Ongoing Support

Counselling
Complementary therapy
Support groups and peer support
Play therapy and bespoke counselling for children
Debrief sessions for professionals
Tŷ Uchaf – our respite cottage in North Wales
Outreach and follow-up care
And much more

Where We Provide Support

Founded in Wales in 2012, 2wish became an all-Wales charity in 2018. In January 2024, we began expanding our services into England, and are currently proud to support those affected in the following areas:

Wales:

(All Regions)

England:

Cheshire
Shropshire
Worcestershire
Herefordshire
Gloucestershire
Avon and Somerset
Merseyside
Devon and Cornwall
Wiltshire
Dorset
Hampshire
Isle of Wight

Who We Can Support

Unfortunately, we can’t support everyone, everywhere. There are a few qualifying factors for us to be able to provide our support.

The child or young person who has died was aged 25 or under at the time of death.
Yourself or he person who has died lived in one of the serviceable areas listed above, or the deceased person died in one of these areas.
The death was unknown or unexpected 24 hours before it occurred

Although we can’t directly support people outside of this remit, we always ensure that we signpost and connect anyone who contacts us with the best services available to them.

How to Make a Referral

If you or someone you know needs support, making a referral is simple:

• Online: Complete our Referral Form
• Email: [email protected]
• Phone: Call 01443 853125 and select option 1 to speak to our support team

24 July 2025